Politique de remboursement

💛 Our Promise to You

While we do not accept returns or refunds for change of mind, your peace of mind and satisfaction are always our priority.

If your product arrives defective, damaged, or incorrect, rest assured —
👉 we will take care of it immediately.

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✅ Received a Defective Item? We’ve Got You.

Please contact us within 48 hours of delivery at:
📧 support@areaglow.com

Kindly include:

• Clear photos or videos of the issue

• Your order number

• A brief explanation of the problem

Once reviewed, we will offer the best possible solution, including:

• a full refund, or

• a free replacement, depending on your preference

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✨ Please Note

The following situations are not eligible:

• Change of mind after purchase

• Personalization details provided incorrectly by the customer

• Normal wear and tear or misuse

• Sale items or gift cards

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🇪🇺 For Our European Customers

In accordance with EU regulations, the right of withdrawal does not apply to personalized items, as they are made specifically to your selections.

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🤍 Need Help?

Our support team is always happy to assist you:
📧 support@areaglow.com

Thank you for trusting AreaGlow
✨ A light that stays when you can’t.